how to cancel kahoot subscription

2025

3 min read 31-03-2025

Meta Description: Frustrated with your Kahoot! subscription? This comprehensive guide shows you exactly how to cancel your Kahoot! subscription, whether you're using a free trial or a paid plan. We cover various cancellation methods and troubleshoot common issues. Learn how to avoid unexpected charges and reclaim control of your Kahoot! account today!

Understanding Your Kahoot! Subscription

Before diving into the cancellation process, it's crucial to understand what type of Kahoot! subscription you have. There are different plans, including free options, paid individual subscriptions, and paid plans for schools and organizations. The cancellation process might vary slightly depending on your account type. Knowing your specific plan will make the process smoother.

How to Cancel Your Kahoot! Subscription

The exact steps for canceling your Kahoot! subscription depend on how you initially signed up. Here's a breakdown of the most common methods:

Method 1: Canceling Through Your Account Settings (Most Common)

Log in: Access your Kahoot! account using your credentials.
Navigate to Settings: Look for a "Settings," "Account," or "Profile" section. The exact location may vary slightly depending on the Kahoot! interface.
Find Subscription Management: Within the settings, you should find a section related to your "Subscription," "Billing," or "Payments."
Cancel Subscription: You'll typically see a button or link to "Cancel Subscription," "Manage Subscription," or something similar. Click on it.
Confirm Cancellation: Kahoot! might ask you to confirm your cancellation. Carefully review the information presented, and follow the on-screen instructions to complete the cancellation.

Important Note: Kahoot! might ask for a reason for cancellation. Providing feedback can help them improve their service.

Method 2: Canceling Through Your App Store or Google Play

If you subscribed to Kahoot! through your app store (Apple App Store or Google Play Store), you'll need to cancel through that platform:

Apple App Store:
1. Open the App Store app on your iOS device.
2. Tap your profile icon in the top right corner.
3. Tap "Subscriptions."
4. Find your Kahoot! subscription.
5. Tap "Cancel Subscription."
Google Play Store:
1. Open the Google Play Store app on your Android device.
2. Tap the menu icon (three horizontal lines).
3. Tap "Subscriptions."
4. Find your Kahoot! subscription.
5. Tap "Cancel Subscription."

Important Note: Canceling through the app store ensures you won't be charged for future billing cycles.

Method 3: Contacting Kahoot! Support

If you encounter any difficulties canceling your subscription through the methods above, contacting Kahoot! support is recommended. They can assist you with troubleshooting and confirm your cancellation. You can usually find their support contact information on their website's help center or FAQ section.

What Happens After Cancellation?

Once you've canceled your subscription, you'll typically retain access to Kahoot! features until the end of your current billing cycle. After that, your access to paid features will be revoked, reverting to the free version of Kahoot!. Remember to check your billing statement to ensure there are no further charges after the cancellation.

Preventing Unexpected Charges

To avoid unexpected charges, double-check your payment method details are up-to-date and ensure you've successfully canceled your subscription through the correct channel. If in doubt, contact Kahoot! support to confirm cancellation.

Frequently Asked Questions (FAQs)

Q: Can I get a refund if I cancel my Kahoot! subscription?

A: Kahoot!'s refund policy varies depending on your plan and the circumstances. Review their terms of service or contact support directly to inquire about refund possibilities.

Q: What happens to my Kahoot! data after canceling my subscription?

A: Your Kahoot! data, such as created games and presentations, might be affected. Review Kahoot!'s terms of service for details on data retention policies.

Q: How long does it take for the cancellation to take effect?

A: Typically, cancellations take effect at the end of your current billing cycle. However, it's always a good idea to verify with Kahoot! support.

By following these steps, you can successfully cancel your Kahoot! subscription and manage your account effectively. Remember to always double-check your cancellation and payment information to ensure a smooth and hassle-free process.