how to cc in outlook

2025

2 min read 30-03-2025

Meta Description: Learn how to use the CC (carbon copy) feature in Outlook for email correspondence. This guide covers various Outlook versions (desktop, web, mobile) and provides troubleshooting tips. Master email etiquette and collaboration with our easy-to-follow instructions.

Understanding the Power of CC in Outlook

Knowing how to CC (carbon copy) in Outlook is essential for effective email communication and collaboration. The CC field allows you to send a copy of your email to additional recipients who need to be informed but aren't the primary recipients. This is different from the "BCC" (blind carbon copy) field, where recipients don't see who else received the email. Mastering the CC function helps maintain transparency and ensures everyone stays in the loop.

How to CC Someone in Outlook Desktop

The process is almost identical across different versions of Outlook desktop (2016, 2019, 365).

Step 1: Compose Your Email

Open a new email by clicking "New Email" in the Home tab.

Step 2: Locate the "Cc" Field

Below the "To" field, you'll find the "Cc" field.

Step 3: Add Recipients

Start typing the recipient's email address or name. Outlook will suggest matching contacts from your address book. Select the correct recipient and click "To" to add them. You can add multiple recipients by separating their email addresses with semicolons.

Step 4: Finish and Send

Once you've added all necessary recipients to the "To" and "Cc" fields, complete your email and click "Send."

How to CC in Outlook Web App (OWA)

Using Outlook on the web (OWA) is slightly different but equally straightforward:

Step 1: Compose Your Email

Click "New" to start a new email.

Step 2: Find the "Cc" Field

The "Cc" field is located beneath the "To" field, similar to the desktop version.

Step 3: Add Recipients

Type email addresses or names into the "Cc" field, selecting from suggestions as needed.

Step 4: Send Your Email

Once you’ve finished composing and added recipients, hit the "Send" button.

How to CC on Outlook Mobile (iOS and Android)

Sending CC emails on mobile is intuitive:

Step 1: Create a New Email

Tap the compose button (usually a plus sign or pen icon).

Step 2: Locate the "Cc" Field

You'll find the "Cc" field below the "To" field. The exact placement may vary slightly based on your Outlook mobile app version.

Step 3: Add Your CC Recipients

Enter email addresses or select from your contacts.

Step 4: Send Your Email

Once your email is ready, tap the send button to deliver it.

Troubleshooting: Common CC Issues in Outlook

Recipients Not Receiving Emails: Double-check the email addresses for typos. Ensure the recipient hasn't blocked you or marked your emails as spam. Check your Outlook's outbox for any send errors.
"Cc" Field Missing: Make sure you're using the latest version of Outlook. Try restarting your application or device.

Email Etiquette: When to Use CC

Informational Purposes: Keep stakeholders informed about project updates or decisions.
Collaboration: Include team members who need to contribute or review.
Acknowledgement: CC someone to show them you've received their message or completed a task.

Avoid overusing CC: Only include recipients who genuinely need the information. Too many CC's can clutter inboxes and make it difficult to track essential communications.

Conclusion

Mastering the art of CC'ing in Outlook enhances your email communication. By following these steps, you can easily add recipients to the CC field across various Outlook platforms. Remember to use CC responsibly, following good email etiquette to maintain efficient and effective communication.